E from Zambia contacted me since last year and would like to buy some IC.
Because the software of his programmer is Chinese interface, he wanted me to help him copy data from an old IC into the new ones he gets from me.
He shipped me an IC sample. But I found there is not data inside when I try to copy.
The new programmer software has English interface.
So I told him about this and he can do it by himself.
To solve troubles for customers, is what the value of the service.